Google Calendar Sync

Olivier LeadLion
Olivier LeadLion Member Posts: 13
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Hi guys, what about an activity get automatically associated with a contact when  that has is an event in google calendar or else.

At the moment, it just syncs the event, but it's not associated to contacts, deals, or companies.

It's something I think, we're supposed to expect from Pipedrive without really having to ask for it. It's been a very long time that the sync is not working properly, it just go half-way. Please fix that guys.

Here is an exemple of how it appear in Pipedrive. No Contact Person or Organization syncs even tho the email of those folks is in the event.

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  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,092
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    edited April 2022 #2

    Hi @Olivier LeadLion 

    That's a great suggestion in my opinion! Passing that on to our calendar sync team!

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,092
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    edited May 2021 #3

    Good news @Olivier LeadLion the team says they have an idea how to tackle this and put it in their backlog!

  • Olivier LeadLion
    Olivier LeadLion Member Posts: 13
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    edited February 2022 #4

    Hi Mike,

     

    Do you have any idea when this will be live ?

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,092
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    edited May 2021 #5

    Hi Mike,

     

    Do you have any idea when this will be live ?

    No timeline at the moment unfortunately :( 

  • Antonis Askianakis
    Antonis Askianakis Member Posts: 4
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    edited February 2022 #6

    Hi @Olivier LeadLion 

    That's a great suggestion in my opinion! Passing that on to our calendar sync team!

    @Mike van der Valk do you have any feedback on that?

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,092
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    edited February 2022 #7

    Hi @Olivier LeadLion 

    That's a great suggestion in my opinion! Passing that on to our calendar sync team!

    Hi @Antonis Askianakis 

    I reached out to the team and understood that we made one update to this last year. 
    There’s a distinction between guest and contact in an activity. If the guest’s email and the contact’s email are the same, then we show the synced activity on the contact’s detail view too if they are not part of the guests list.

    At the moment we don’t have the guests as a list view column yet. It’s something we consider adding in the future.

  • Romain Rougier
    Romain Rougier Member Posts: 1
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    edited April 2022 #8

    Hi @Olivier LeadLion 

    That's a great suggestion in my opinion! Passing that on to our calendar sync team!

    Hi @Mike van der Valk 
    "the guests as a list view column" : I think that's not the point. 
    The thing is, it would make sense that, if there is a match between a guest's email in a calendar event and a contact email in pipedrive, this event is automatically map to the contact in pipedrive. Simple as that 

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,092
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    edited April 2022 #9

    Hi @Olivier LeadLion 

    That's a great suggestion in my opinion! Passing that on to our calendar sync team!

    Thanks for that @Romain Rougier passing it on to our PM of the area :) 

  • Olivier LeadLion
    Olivier LeadLion Member Posts: 13
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    edited August 2022 #10

    Hi @Mike van der Valk_2, @Janis Rozenblats or anyone at Pipedrive,

    I still have trouble using Pipedrive as my primary CRM because of this lack of clarity.

    When I look at a contact's page and can't see what meeting I had with them, it's downright annoying.

    As a Pipedrive partner, I always look like an idiot when I tell my users that the contact is out of the sync. The blankness in their eyes is something I can't look at anymore. It haunts me.

    This is a core and coveted feature by Pipedrive users. 

    Thanks for pushing this issue forward