Google Tag Manager: Conversion tracking of user engagement with chatwidget (offline submit/chat star

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Kristian Kvistgaard
Kristian Kvistgaard Member Posts: 1
edited July 2022 in Apps and Integrations #1

Is there a guide/ Google Tag Manager recipe on how to track user engagement with the Pipedrive chatwidget (Lead booster) via Google Tag Manager?

I know that that with Livechat and Tawk.to custom events can be pushed via the datalayer when users engage with the chatwidget (such as offline submit/chat started) - see screenshot.

Is something similar possible with Pipedrive? I need it for Facebook and Google Ads conversion tracking.

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