Separation of Internal and External Emails (emails with Customers vs emails with the Team)

Eli Glanz

I know this would be complicated to implement, but it would be helpful if there were 2 email timelines - the ones with the customer and those with the team internally.

Right now we restrict linking emails to deals, to only the ones sent to the customer.

This would really help in the approach of giving focus to the salespeople while allowing the team to use Pipedrive for emails as well.

Mike van der Valk

Hi @Eli Glanz 

Thanks for the feedback. I'll pass it on to our team.

For internal communication deals, we're working on a solution that might help you and your team as well once it's rolled out, let me know what you think of this: https://community.pipedrive.com/post/planned--mentioning-of-your-colleagues-is-coming-5f201aab5973886992b9d89c

Georg Grozli

Hi @Mike van der Valk any updates on this topic perhaps? 

 

Best

Mike van der Valk

Georg Grozli said:

Hi @Mike van der Valk any updates on this topic perhaps? 

 

Best

Hi @Georg Grozli unfortunately no progress has been made on this topic.