e-mail will not sync.

Nick Poole
Nick Poole Member Posts: 2
edited July 2022 in Sales CRM #1

How do i reconnect? The reconnect button just takes you to the Email sync page, but no options on that page top do anything about reconnecting


  • Mike van der Valk
    Mike van der Valk Product Manager Posts: 3,240
    2500 Comments 100 Likes Third Anniversary 5 Answers
    edited December 2020 #2

    Hi @Nick Poole 

    We don't have any problems with our sync at the moment. Please reach out to our support team via [email protected] or via the in-app live chat so they can help you trouble shoot this. Sorry for the inconvenience!

  • Boris Tsibelman
    Boris Tsibelman Member Posts: 872
    1000 Comments Third Anniversary Premier Solution Provider First Answer
    edited December 2020 #3

    *** It might also be related to the Google Downtime earlier today ***

  • Nick Poole
    Nick Poole Member Posts: 2
    edited December 2020 #4


    Thanks Boris its been a problem since Saturday. I have email support.



  • Innteria Vragovic
    Innteria Vragovic Member Posts: 1
    edited April 2022 #5

    Hi I cant send e-Mails, but the synchrnonisation is doing well,

    that meen if I send a E-Mail from mail outlook account, I see that e-mail in the folder "sent" e-Mails,

    so the synchronisation is not the problem.

    But if I try to send a e-Mail from pipedrive, than I get a error

    thanks for help or support

    kind regards