Unlink an email

Matt Stone_24701
Matt Stone_24701 Member Posts: 1 VERIFIED MEMBER
edited July 2022 in Sales CRM #1

I am new to Pipedrive and in the process and in the process of linking synced emails.  I get emails from the same email address that is specific to a contact, but is not from that contact.  I selected a specific email to link to a contact, but it linked all of the emails from that address to the client.  Is there a way to revers a link and specify only this email?

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  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,049 PIPEDRIVE TEAM
    2500 Comments Fifth Anniversary 100 Likes 5 Answers
    edited January 2021 #2

    Hi @Matt Stone 

    Sorry to hear about that, this shouldn't happen unfortunately. Can you please be sure to reach out to our support team at support@pipedrive.com or via the in-app chat. They should be able to figure out what happened so you can fix it!

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