Unable to Save New Deals

Jonathan Glatt
Jonathan Glatt Posts: 1
edited July 13 in Sales CRM #1

We have been unable to save new deals for two days. After the data fields are filled, the save button goes light green and the deal will not save.  This is happening on both Safari and Chrome, same problem for all Team members.

Comments

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited December 2020 #2

    That's strange. I just checked and am not experiencing this issue.

     

    If you are still getting this error, try reaching out to PD support [[email protected]

  • Clarissa Silvino
    Clarissa Silvino Moderator Posts: 99 PIPEDRIVE CUSTOMER SUPPORT
    100 Comments Pipedrive Employee
    edited December 2020 #3

    Hello, @Jonathan Glatt, this is Clarissa from the Support Management team - thank you for reaching.

    As @Boris Tsibelman said above, this is really strange - have you checked the important fields you may have set? If they're not appearing on the add new deal dialog, this might be the first thing to check. If the issue persist, indeed it is better to reach out to the Support team as we may have to dig deeper to understand the problem.

    Thank you in advance.