Opportunities that come to us from Agents
Hello - our business (telecommunications) gets many of our opportunities (deals) from the agent channel. Many times all of the communication during the sales process is with the agent who brought the opportunity in, and not with an actual contact at the company (organization). And many times we don't get a contact with the company - just the company name, address and details of what needs proposed.
Any advice on the best way to handle that when it comes to the Person attached to the Organization? I'd like emails with the agent to be attached to the deal - however that would require making the agent the Person attached to the Organization we are proposing services --- and the same agent will bring multiple different Organization opportunities over time. I hope that makes sense - thank you for any advice anyone has.