PD CRM add-on in Gmail

When will the PD CRM add-on in gmail allow an email to be linked to an existing deal?  The extension didn't do it (now not supported) and now the Add-on does not.  Very frustrating.

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  • Mike van der Valk
    Mike van der Valk Posts: 4,290 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited February 25 #2

    Hi @Brian Reno 

    Thanks for sharing your feedback. I'm going to make sure this feedback reaches our team. I can't say anything about a timeline unfortunately but hopefully we can pick it up!

  • Brian Reno
    Brian Reno Posts: 6
    edited January 2021 #3

    Hi @Brian Reno 

    Thanks for sharing your feedback. I'm going to make sure this feedback reaches our team. I can't say anything about a timeline unfortunately but hopefully we can pick it up!

    Thanks Mike.  The feature is already in the extension.  For example, when I create an activity, it allows me to utilize the "Linked Deal" field.  There I can select an existing deal.  Why not also have that field available when opening an email so that we can link that email to a specific existing deal?

  • Mike van der Valk
    Mike van der Valk Posts: 4,290 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited January 2021 #4

    Hi @Brian Reno 

    Thanks for sharing your feedback. I'm going to make sure this feedback reaches our team. I can't say anything about a timeline unfortunately but hopefully we can pick it up!

    Hi @Brian Reno I can't answer the why unfortunately but I've made sure the people responsible for this area have seen your request and they are of course always prioritising updates against one another, hopefully this one makes the cut rather sooner then later.

  • Kurt Jones_71
    Kurt Jones_71 Posts: 51
    Solution Provider
    edited August 2021 #5

    I'll have this available for testing in a few days. 

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  • Alessandro Giannone
    edited July 18 #6

    Any updates on linking emails to deals through the add-on? Seems like a basic feature. 

    Having to wait for the email to sync (which takes a long time), then open the inbox, then manually link the deal is really painful. Also adding bcc to each email.