Email open and link clicking notifications on desktop and mobile app ?
We are considering an organisation move from Hubspot to Pipedrive and a super helpful/simple tool that I cant seem to find on Pipedrive is mobile notifications on the app or on the web app of push notifications when someone opens an email or clicks on a link. We find this super helpful as we don't have to go looking for notifications rather we get a ping and can quickly chase up. It's not perfect as sometimes a forwarded email or if you open up the email from sent folder, fires the notification BUT it is super handy to have it served in a notification on mobile and in desktop as opposed to having to go looking for it currently strictly on desktop by clicking on sales assistant .
Is there any Current capacity or something in the short term to make this happen ?
Mike van der Valk Posts: 4,052 PRODUCT MANAGERedited February 2021 #2
Unfortunately this is not on the mobile app yet. I'll pass on that suggestion. However, you should get a "live preview" of that notification in our browser app on the desktop that you can then see back in the Sales Assistant. In case you're not seeing that make sure your settings are right, you can learn more about it here: https://support.pipedrive.com/hc/en-us/articles/360012422237-Sales-Assistant-Notifications-BETA-
In case it's still not working please reach out to our support team for it.0
Dan Millen Posts: 4edited April 2021 #3
I would LOVE to see this. This is what keeps me from using Pipedrive as a full time email client.0