Paycove moving my pipedrive deal to won?!?

Clayton Cranford
Clayton Cranford Member Posts: 1
edited July 2022 in Apps and Integrations #1

I used to have it set up in paycove when an invoice was paid, it would move to the "Paid" column in my pipeline. Now it is making the deals "won." I don't want it to make the deals won automatically. Is there a way to turn that off?

Comments

  • Boris Tsibelman
    Boris Tsibelman Member Posts: 847
    5 Likes First Anniversary First Answer Combo Breaker
    edited February 2021 #2

    Hey Clayton,

     

    What are you using to move the data from Paycove to Pipedrive? 

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,089 PIPEDRIVE TEAM
    First Anniversary 5 Likes 5 LOLs First Answer
    edited February 2021 #3

    Hi @Clayton Cranford 

    As this is a third party tool there can be two things happening:

    1. Paycove's integration changed, best to connect with them to double check
    2. You have a manually setup workflow automation in Pipedrive that causes this behaviour. Best to go through them and double check if all is good.

    On our side nothing was changed to cause this.