Workflow automation for received emails

Conrad Bergmann

A great feature for the future would be a workflow automation, which creates a new activity once an email with a predefined subject is received. The predefined subject would be easy to implement, since a template can be used for the email sent. Email sent and email received will then have the same subject and the activity will be triggered.

An imaginable use case: email with subject "Contract" is sent to customer. Customer sends back signed contract by replying to mail with subject "Contract". Activity to check contract is created automatically.

Boris Tsibelman

You may be able to set this up with  Zapier 

Mike van der Valk

Thanks for sharing @Conrad I've passed it on internally. As Boris said Zapier could help you workaround this at the moment already.

Richard_43799

Hi, any update on a trigger by incoming email? This would be a great feature

Maarten de Bakker

Mike van der Valk said:

Thanks for sharing @Conrad I've passed it on internally. As Boris said Zapier could help you workaround this at the moment already.

Any idea how to do this with Zapier?