Reason for loss not display
Hi,
I've just use this workflow automation :
- When an opportunity is moved to the "lost" pipeline stage, the status of the offer is updated to "lost".
There is an issue with this automation : when I manualy change the status from open to lost, I can fill in the reasons for loss thanks to a pop-up message. When the opportunity is defined as lost thanks to the automation, Pipedrive don't ask for the reasons for loss.
Is this something that also happens to you?
Thanks,
Simon
Comments
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Hey @Simon Périé, thanks for bringing this up.
Honestly I can't say it is that for sure, but would you be so kind as to reach out to our Support team via [email protected] so that this can be checked? Thanks!
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Clarissa Silvino said:
Hey @Simon Périé, thanks for bringing this up.
Honestly I can't say it is that for sure, but would you be so kind as to reach out to our Support team via [email protected] so that this can be checked? Thanks!
Hi Clarissa,
It's done, I let you know about the answer from the Support team
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