Manual Email linking to Deal missing :-/
we are having trouble with manual email association through bcc. the right column as shown in the video: https://www.pipedrive.com/de/academy/courses/essential/chapters/smart-email-bcc?ref=help_center_search to manually link an email to a deal/organization is entirely missing. We had it before and it was working well in the past. Is this a known bug? How can we fix this?
With kind regards from Munich
Clarissa Silvino Moderator Posts: 93edited February 2021 #2
As we don't have access to your account informations and this will need to be checked carefully, can you please get in touch with our Support via [email protected] or on live chat following this steps: https://support.pipedrive.com/hc/en-us/articles/115005875565-How-can-I-contact-Pipedrive-Support-
Hope it'll be solved.0