Show lost deals with calls more than 20 minutes

Dan Strutt_17241
Dan Strutt_17241 Member Posts: 9
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edited May 2022 in Workflow Automation #1

We use Kixie dial and want to be able to view calls which were longer than 20minutes that resulted in a lost (or won) deal.

In Insights we can view calls which lasted more than 20minutes, but I can't attach this to deals to see how many long phones resulted in lost deals.

Does anyone know how to do this?



  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,089 PIPEDRIVE TEAM
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    edited February 2021 #2

    Hi @Dan Strutt 

    You could try to go to the activity list view and there create a filter to filter out all lost deals with a call type of activity on it. There's unfortunately no duration filter option but you can still click on the top of the duration column to order them by length of the call. This way you can still find those you're looking for..