Important + Mandatory Fields -> Also for WON-Deals

Philipp Riederle
Philipp Riederle Member Posts: 21 VERIFIED MEMBER
10 Comments 5 Likes

At the moment Important + Required Fields are useless for our use case... :-(

  • The Important Fields Sidebar disappears after a deal is won/lost. Why? There seems to be no reason for that behaviour. Even after Deals are Won/Lost important information should be completed.. 
  • Also, I cannot select a Required Field, without the "Deal Marked as Won" condition. We track Deals through phases even after they are won. So I cannot set up a Mandatory Field for a later Phase of Won Deals, because any deal that is won will be required to ask for that field. That also makes no sense, that the selection of phases automatically ticks in the "Won Condition".

Please fix those issues or change the behaviour (best as soon as possible), as those restrictions do strongly restrict the usability of Important and Required Fields. Thanks! 

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Comments

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,049 PIPEDRIVE TEAM
    2500 Comments Fifth Anniversary 100 Likes 5 Answers
    edited September 2021 #2

    Hi @Philipp Riederle 

    Thank you so much for sharing and also explaining the context. Passing it on to our team! 

  • Hugo_5566
    Hugo_5566 Member Posts: 8 VERIFIED MEMBER
    Fourth Anniversary Photogenic Name Dropper First Comment

    Hi @Mike van der Valk

    Any news on this topic? It used to work without having the 'mark deals as won' box thicked if i remember correctly?

    Now we can not have any required fields after the deals are won. So would like to see this fixed


    BR

    hugo

  • Jonathan Blair-Joly
    Jonathan Blair-Joly Member Posts: 4 VERIFIED MEMBER
    Third Anniversary Combo Breaker First Comment Photogenic

    The issue is still here. We also need it to have required fields without "Deal Marked as Won".

  • janmedwing
    janmedwing Member Posts: 2 NEW MEMBER
    Fourth Anniversary First Comment

    same issue for us unfortunately.