Help! Pipedrive is not working for me and no support people are answering

Tyler Breuer
Tyler Breuer Posts: 7
edited May 29 in Sales CRM #1

Why is pipedrive acting so glitchy lately? Been having problems everyday. I've been waiting for a support person to respond to my complaint for over 30 min. Pipedrive pages are taking over 1 min to load. Attachments are not attaching. Emails are not sending properly. Tasks are not updating. Not sure what's going on here... I tested my internet speed and it is very fast. I cleared my caches. Help! 

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  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited February 2021 #2

    Hi @Tyler Breuer , I'm sorry to hear you had to wait for a while and I see my colleague Patricia has helped you. Indeed there was an incident that caused this issue and a spike in workload for our Support team. 

    Pro tip: you can subscribe to get Slack or email notifications about incidents in our Status Page (click "Get Updates" in the upper right corner).

    Thank you for your patience!