Xero Integration, Invoice field data missing

Hugo Sandall
Hugo Sandall Posts: 17

Hello,

We are having issues with Xero invoicing within Pipedrive. 

We create an invoice but the contact details (name, address etc) won't populate into the fields in the Xero app within Pipedrive. 

Frustrating and time consuming to manually enter. Hopefully we can find a fix here?

Thank you.

Hugo

Comments

  • Clarissa Silvino
    Clarissa Silvino Moderator Posts: 99 PIPEDRIVE CUSTOMER SUPPORT
    100 Comments Pipedrive Employee
    edited March 2021 #2

    Hey @Hugo Sandall, thank you for reaching. We're sorry to hear you're having issues with your integration - also for the lack of answer, as we couldn't get to you before.

    Regardless,  this seems to be really weird, so can you please get in touch with ou Support team via [email protected] if you haven't yet? This is the best way to go considering some investigation will need to be in place.

    Have a great day.