Emails are not syncing.

Daksh Patel

Hello, since morning my emails in the Pipedrive is not syncing. And I also can't send any email. I get the below message when I am trying to send an email via Pipedrive directly. I have checked in the email integration setting in the Pipedrive and all seems working. 

"We’re sorry, but the message can’t be sent right now. Please try again. If the problem persists, contact our customer support."

Jéssica Gomes

Hey @Daksh Patel , 

 

I am sorry to hear you are having issues with the email sync feature. Please do get in contact with our amazing Customer Solutions Expert team and we will be here to assist you!

Here is an article on how to get in touch with us: https://support.pipedrive.com/en/article/contacting-pipedrive-support

Have a great day! 

BonnieGK

Having the same problem. Not getting my emails and it is hurting my business.

Manuel Oliveira

Hi @BonnieGK , that sounds like an account-specific issue. Please reach out to our support team using the support chat option for troubleshooting.