Delete e-mail without asking confirmation

Vladimir
Vladimir Member Posts: 11
Second Anniversary Name Dropper First Comment Photogenic
edited June 2022 in Sales CRM #1

Is it possible to disable the confirmation popup question for deleting an e-mail?

 

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  • Bart Vermeir
    Bart Vermeir Member Posts: 6
    First Comment Photogenic First Anniversary
    #2

    Looks like it is still not solved.

  • Kreete K
    Kreete K Moderator Posts: 358
    Third Anniversary 100 Comments 25 Likes 5 Answers
    CUSTOMER SUPPORT
    #3

    Hi @Bart Vermeir

    Indeed, we still have the confirmation box to avoid any accidental deletions. We are sharing this idea for an enable/disable option with our Product team for future improvements.

  • Vladimir
    Vladimir Member Posts: 11
    Second Anniversary Name Dropper First Comment Photogenic
    #4
    https://community.pipedrive.com/discussion/comment/38131#Comment_38131

    Hi Kreete,

    IMHO, more effective is to have "Undo" button integrated than always asking for something to prevent unintentional deletion of something.

    This I mean in general - in all "are you sure" dialogs (when deleting an activity etc.)

    99% deletions of mine are relevnat, I have maybe 1% of deletions are unintentional. But in all 99 deletions I have to confirm dialog...

    We have a plenty of automatization in PD with lot of pre-made activities that I have to delete often.

    In case of e-mail - a 30 day Trash is a solution.

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