Delete e-mail without asking confirmation

Vladimir
Vladimir Member Posts: 10 VERIFIED MEMBER
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edited June 2022 in Sales CRM #1

Is it possible to disable the confirmation popup question for deleting an e-mail?

 

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Comments

  • Bart Vermeir
    Bart Vermeir Member Posts: 10 VERIFIED MEMBER
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    Looks like it is still not solved.

  • Kreete K
    Kreete K Pipedrive Team Posts: 354 PIPEDRIVE TEAM
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    Hi @Bart Vermeir

    Indeed, we still have the confirmation box to avoid any accidental deletions. We are sharing this idea for an enable/disable option with our Product team for future improvements.

  • Vladimir
    Vladimir Member Posts: 10 VERIFIED MEMBER
    Second Anniversary Name Dropper First Comment Photogenic

    Hi Kreete,

    IMHO, more effective is to have "Undo" button integrated than always asking for something to prevent unintentional deletion of something.

    This I mean in general - in all "are you sure" dialogs (when deleting an activity etc.)

    99% deletions of mine are relevnat, I have maybe 1% of deletions are unintentional. But in all 99 deletions I have to confirm dialog...

    We have a plenty of automatization in PD with lot of pre-made activities that I have to delete often.

    In case of e-mail - a 30 day Trash is a solution.

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