Is it possible to determine who opened your email using Email Tracking?
Jennifer_18901
Member Posts: 5 VERIFIED MEMBER
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If I send an email to a customer with a colleague in copy, does Pipedrive only track the direct message recipients open rate? Or will Pipedrive also track if my colleague opened the email?
I have email tracking where the email has been opened once, but I don't know if it's my colleague that opened the email or the customer.
Also, is there a way to do location based email tracking?
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