Hello and help, please.
Help !!! Lost all my tags as I ticked the all button for bulk edit and end up removing all my tags. Anyway, I can go back to morning settings??
May I know what do you mean by tags?
Hossein Mohsenian said:Hi,May I know what do you mean by tags?
what I mean is labels sorry. My organization and people have labels for different sectors.
I was in the organization section and click-box that highlight all contacts. I then was playing with filters and somehow made all labels clear. I guess what I'm saying is it possible to go back to morning setting todays?
Thanks for the clarification. Now I understand the problem, also you did provide a solution which is reverting back to the setting prior to your change, however I am not aware of such feature in Pipedrive. Having said that I would guess a workaround would be using some data! Now what do I mean by that?
If previously you have exported some data (CSV) from Pipedrive, now you could re-import them. This might resolve the issue partially. However I would guess for to avoid users to face such issue, Pipedrive should give a warning once you are about to do a bulk edit. @Mike van der Valk
thanks for your help bro. My heart is sinking as it will be a huge job to fix! CSV won't help me as my lables was done after my upload. Pipedrive gods and developers, can you help me?
Brendon McApline said:thanks for your help bro. My heart is sinking as it will be a huge job to fix! CSV won't help me as my lables was done after my upload. Pipedrive gods and developers, can you help me?
Hello @Brendon McApline!Sorry to hear about this issue after bulk edit. Could you please reach out to our Support team via chat or email ([email protected]) to check the specific case further.
@Brendon McApline were you ever able to get this resolved? We lost all our labels after a recent import. Reverting the import does not restore previous labels.
Please, please get into the habit of periodically backing up your Pipedrive data using a utility like Coupler.