Ability to just add individual calling licenses

Simon Schwab
Simon Schwab Posts: 2
edited July 11 in Apps and Integrations #1

It would be great if you can just add on individual calling licenses for cold callers within an organization. many people here do not need that feature and would be a waste of money on them

 

Comments

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,033
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited February 25 #2

    You don't need to use it for everybody.

    You are adding credit to the account, and it gets used up by whoever uses the minutes.

    If a person doesn't use the feature, it won't cost you anything extra. 

  • Inês Batata
    Inês Batata Admin Posts: 3,153 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited April 2021 #3

    You don't need to use it for everybody.

    You are adding credit to the account, and it gets used up by whoever uses the minutes.

    If a person doesn't use the feature, it won't cost you anything extra. 

    Hi @Simon Schwab ! To add to Boris' point above - the Admin user is the one who determines what other users can use Caller: see here.

  • Simon Schwab
    Simon Schwab Posts: 2
    edited April 2021 #4

    Understood but you need at least the professional plan which is double the price. i only need the basic plan but would like to buy an upgrade just for the calling