Lead vs Contact
I have been a small business owner for a while. I do not understand the difference between "lead" and "contact" as it pertains to Pipedrive CRM. I have looked for help articles and cannot find information. Most importantly, how does the differentiation:
- Affect the way I use Pipedrive?
- The way I enter or upload my contacts.
- The way I use customize fields.
- Other functionality I am not thinking of.
Thank you very much.