This little tip just saved me from punting Pipedrive.

John Shelburne
John Shelburne Member Posts: 41
edited July 2022 in Sales CRM #1

If you are syncing your emails and frustrated by the noise in your inbox, then you were like me. The lack of custom filters defines frustration. Then Stacey in support showed me this feature that is probably not used enough. 

I took a course on gmail and was converted to a believer of inbox zero. Lots and lots of filters exisit in my gmail.

In the email sync there is a feature that cannot be praised enough.

The only information that is coming into Pipedrive mail are notifications of demo request and free trials.



  • Boris Tsibelman
    Boris Tsibelman Member Posts: 872
    1000 Comments Third Anniversary Premier Solution Provider First Answer
    edited May 2021 #2

    Great Idea


    Utilize Filtering in Gmail to create the proper tags/folders.

    Then sync those with Pipedrive! 

  • Inês Batata
    Inês Batata Posts: 2,209
    2500 Comments Third Anniversary 25 Likes First Answer
    edited May 2021 #3

    Thank you for this great feedback and for sharing what you learned with the community @John Shelburne , that's the spirit! I've pinned your post to the main feed to make sure more members see it. 🚀

    I'm also happy to report that I've publicly embarrassed Stacey in our company-wide Slack channel (with her consent, of course), praising her for this shout-out. 😇

    Learn all about any of Pipedrive’s features from our Knowledge Base tutorials in your preferred language and our Academy video courses. Simply search for your topic. 🔎