Question: How to save incoming calls from new customers
I have a client who receives about 50 calls a day from new clients. Once he receive such a call, he opened Pipedrive app to do the following:
- manually store the phone number as contacts in Pipedrive, and
- add an activity to store the phone call history.
You can easily guess how painstakingly tedious it is if you repeat the above steps about 50 times everyday.
Is there any way to automate this manual procedure? I know that an Android app can log incoming calls, but that call has to be made from Pipedrive contacts. Does anyone have experience on handling these requests from clients?