Research: Pipedrive - Facebook & Instagram Messengers [deadline is 11th of June]

Pipedrive Employee
edited July 19 in Apps and Integrations #1

Hello dear Community members!

I am currently researching ways of integrating the Facebook & Instagram Messengers (for business pages) with Pipedrive

And I would really love to learn more about how your team is working with Facebook and/or Instagram Messengers (business one), what are the main needs and expectation from this integration.

Please share your thoughts in comments or react with "likes".

I am also looking forward to speaking with some of you and hearing your thoughts on some ideas we have regarding this integration. 
If you are interested then please book a suitable time with me here


Thank you!


  • Banji
    Banji Posts: 2
    edited July 2021 #2


    We would love to be able to see facebook messanger and instagram messages from lead and contacts in pipedrive. We should be able to receive and reply to their messages and also create new lead, deals or contacts from the messages that come through. 

  • Kathryn Owen
    Kathryn Owen Posts: 3
    edited August 2021 #3

    Yes, I'd love this too. Most of my contacts are via FB messenger business pages. So this would be a great idea.