Updating Contact: Customer Contacts who leave an Organization, do you delete or change their name?
We have a customer who has a main contact who left the organization. We want to keep track of all their emails for historical reference so we don't want to delete the contact from our Pipedrive. Is there a way to keep the emails while deleting the contact with their contact email?
I thought of keeping the contact and changing their name to appear as "DO NOT CONTACT" but I'm certain there is a better way to keep the historical emails but also removing the contact from the Organization.