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Call Logging/Call History
It's only possible to log the last call I've sent/received. This is an issue for me because I will frequently have back to back calls, upwards of 5 calls in 10-20 minutes. I do not have time in between the calls to go into my notifications and hit the log button. I am suggesting adding in a call history section that will allow me to go and see all the calls that have taken place in the previous ~24 hours, or longer. This will allow me to have as many calls as I need to and once I have a free minute I can go back through and log all the calls I've had. As it stand I am missing out on a lot of activity when it comes to calls.
Patrick Maldonado Posts: 7edited June 2021 #3
To clarify, are you referring to calls you make from your mobile phone or within the web app itself using Caller?
Thank you for clarifying. I will submit this as feedback for my team. Meanwhile, if there is anything else you'd like to clarify, feel free to reach out to our support team.0
Boris Tsibelman Posts: 946edited July 2021 #5
It might make more sense to integrate a phone solution with Pipedrive that handles the activity creation, automatically.0