Pipedrive Automations NOT Working!

Josh Day
Josh Day Member Posts: 3 VERIFIED MEMBER
edited April 24 in Workflow Automation #1

I would love some assistance in what’s going on Pipedrive don’t care to answer me really on facebook or email support. Spending £99 a month on the highest plan and set automations and they have stopped working. Everything is switched on but some reason they have stopped working. Any ideas would be much appreciated!

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  • Brad Krause_13404
    Brad Krause_13404 Member Posts: 366 VERIFIED MEMBER
    100 Comments 5 Up Votes
    edited July 2021 #2

    Would suggest contacting them using the in app chat support. I haven't noticed any issues with automations. 

     

    In app chat support is your best option. 

  • Kreete K
    Kreete K Pipedrive Team Posts: 354 PIPEDRIVE TEAM
    Fourth Anniversary 100 Comments 25 Likes 5 Answers
    edited July 2021 #3

    Hi @Josh Day! 
    Indeed, the best way to approach our support team is via chat or email (support@pipedrive.com); we do not offer active support on Facebook. I did not find any email sent to us but can see you were already in touch with one of our Support Agents via chat and she was able to check needed automations further! If you have any other questions, don't hesitate to reach out via chat again!

  • Remi Gruszka
    Remi Gruszka Member Posts: 1 VERIFIED MEMBER
    edited January 2022 #4

    What seems to be not working? Can you maybe post a screenshot of the automation you are trying to have running? 

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