Exporting Email Insight Reports

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System Admin_31413
System Admin_31413 Member Posts: 9
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I am wondering why it is currently possible to export specific data sets and full tables within all insights report types except for email reports. Our team uses insights to track the open rates behind certain group emails that we send via Pipedrive email sync, but not having the option to export and filter further renders the Pipedrive report pretty useless.

Is there a work around for this or any projection on when we will be able to export this report like all other insight reports? 

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  • Boris Tsibelman
    Boris Tsibelman Member Posts: 843
    5 Likes First Anniversary First Answer Combo Breaker
    edited March 2022 #2
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    Emails are not stored the same way that the other standard objects [Deals, Organizations, and Contacts] are.

    The only way to export email data is through the email provider [gmail/outlook]

  • Jim Edward Caudell
    Jim Edward Caudell Member Posts: 2
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    edited March 2022 #3
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    Emails are not stored the same way that the other standard objects [Deals, Organizations, and Contacts] are.

    The only way to export email data is through the email provider [gmail/outlook]

    Not good.... not good at all. This wrecks our own reporting by eliminating the ability to download SIMPLE CSV files of the MOST IMPORTANT metrics we need to view weekly and monthly. Not everyone on our team has permission to view Pipedrive. I hate when this happens to an otherwise stellar SaaS. More bells and whistles for the masses while leaving the most important tail-end KPI necessities off the table.

     

  • Hannes Kofler
    Hannes Kofler Member Posts: 4
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    edited March 2022 #4
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    Hi everybody, I do agree with Zach, such a report is very much needed on our side. Please make it happen.

  • Leo_81277
    Leo_81277 Member Posts: 14
    5 Up Votes First Anniversary First Comment 5 Likes
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    Same here.

    There is actually a table view under each report where you can see email data such as subject and time sent. It would be great to download this table to do analysis based on subjects etc.

    Or you add more option in the filter of reports, such as subjects includes "", does not include...

  • Jimmy
    Jimmy Member Posts: 2
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    Does anyone have a solution for this?

    If not: Please give this some consideration Pipedrive!