Anybody using Mailgen?

Bob Hazlett
Bob Hazlett Posts: 4
edited July 24 in Sales CRM #1

We send a lot of email at our company.  Is anyone currently using Mailgen?  If so, can we chat?  

We'd like to take Mailgen out for a test drive and want to get some first impressions.  

Thanks!

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Comments

  • Mike van der Valk
    Mike van der Valk Posts: 4,290 PIPEDRIVE PRODUCT MANAGER
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    edited April 29 #2

    @Stephen Phillips @Joseph Valenti can any of you gentlemen help here? :) 

  • Stephen Phillips
    Stephen Phillips Posts: 28
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    edited April 29 #3

    Hi Bob, we are partners with Mailigen. Happy to answer some questions or do an intro to them but sure they offer a free trial.

  • Joseph Valenti
    Joseph Valenti Posts: 76
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    edited April 29 #4

    Good morning 

    We had the privilege of speaking with senior staff at Mailigen but we have not yet begun using our free trial account. At that time, last month, the integration between Mailigen and Pipedrive did not support "Deals". 

    We understand however that the company has the resources to quickly ramp up the capabilities of the integration of the and there was speculation that many obviously necessary functions would be available in late April or May. 

    I, for one, am really looking forward to becoming a Mailigen customer. 

  • Janis Rozenblats
    Janis Rozenblats Posts: 197 PIPEDRIVE PRODUCT MANAGER
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    edited September 2020 #5

    @Bob Hazlett The best person to speak to would be our sales/success manager Gints. Will ask him to reach out. 

  • Bob Hazlett
    Bob Hazlett Posts: 4
    edited February 24 #6

    Thanks everyone for your feedback.  Gints reached out to me today.

    Stephen - I'll reach out to you with some questions.  

    Joseph - thanks for the update and we are looking forward to using Mailgen as well.

  • Will Humphries
    Will Humphries Posts: 2
    edited May 2020 #7

    Thanks everyone for your feedback.  Gints reached out to me today.

    Stephen - I'll reach out to you with some questions.  

    Joseph - thanks for the update and we are looking forward to using Mailgen as well.

    Hi @Bob Hazlett - in a similar position ourselves and I've started trialling it. 

    First impressions are good. Good UI, easy to use, great support. 

    A great feature is the Sync Bot. By creating Filtered Lists within Pipedrive, you can easily segment your audience and sync those with Mailigen.

    However, a show-stopper for me is that PD uses the contact name as a single field [fullname] (as opposed to 2 fields [firstname] & [lastname]). Therefore, when you sync contacts, Mailigen pulls the PD [fullname] and the [firstname] & [lastname] fields do not get populated. So there goes your capability of personalisation. Unless you to do it all manually after the synchronisation.

    On a positive note, their support is fantastic and they have told me this issue will be rectified:
    "We just had an update that integration will be finished in month or two time."

    When this is fixed, it should be very powerful.
    Best,
    Will

  • Janis Rozenblats
    Janis Rozenblats Posts: 197 PIPEDRIVE PRODUCT MANAGER
    100 Comments Second Anniversary Name Dropper Photogenic
    edited May 2020 #8

    Thanks everyone for your feedback.  Gints reached out to me today.

    Stephen - I'll reach out to you with some questions.  

    Joseph - thanks for the update and we are looking forward to using Mailgen as well.

    @William Adams  good news. 
    There is a way to enable name splitting already in Pipedrive. 
    Pls reach out to support and they will enable it.

  • Marco Govoni
    Marco Govoni Posts: 188
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    edited April 2020 #9

    Thanks everyone for your feedback.  Gints reached out to me today.

    Stephen - I'll reach out to you with some questions.  

    Joseph - thanks for the update and we are looking forward to using Mailgen as well.

    Hi @Janis Rozenblats I'm interesting too :-)

  • Janis Rozenblats
    Janis Rozenblats Posts: 197 PIPEDRIVE PRODUCT MANAGER
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    edited April 2020 #10

    Thanks everyone for your feedback.  Gints reached out to me today.

    Stephen - I'll reach out to you with some questions.  

    Joseph - thanks for the update and we are looking forward to using Mailgen as well.

    @Marco Govoni just message support team, they should be able to enable this feature for you.

     

  • Marco Govoni
    Marco Govoni Posts: 188
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    edited April 2020 #11

    Thanks everyone for your feedback.  Gints reached out to me today.

    Stephen - I'll reach out to you with some questions.  

    Joseph - thanks for the update and we are looking forward to using Mailgen as well.

    I've already it active :-) I've just checked and try to sync with mailigen