CalDAV & CarDAV sync

Alexandre Brianceau
Alexandre Brianceau Posts: 9
edited June 2022 in Sales CRM #1

Hi there,

We are very happy with Pipedrive, but our mail and contact directory is not Google. We use Fastmail, with services based on CalDAV and CarDAV protocols.

Does CalDAV and CarDAV procotol support is in the roadmap? Or do I need to continue to use external tools such as Harmonizely for scheduling meetings with my customers?

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  • Irina Iglesias
    Irina Iglesias Moderator Posts: 37 CUSTOMER SUPPORT
    10 Comments Pipedrive Team
    edited September 2021 #2

    Hello Alexandre, 

    CalDav & CardDav both work as remote servers and typically work with custom providers, which we don’t support.

    Currently, this is not on our roadmap but I would like to thank you for writing here and  I will make sure to pass this feedback to our team. Perhaps, this is something that can be improved in the future. 

     

    Thank you. 

  • lemone3
    lemone3 Posts: 4
    Name Dropper First Comment Photogenic
    #3

    Hi Alexandre and Irina,

    We have exactly the same request as you. We don't use tools like Google and Microsoft (and don't trust them with all of our data).

    The CalDAV protocol is the factory standard to allow tools to integrate with the calendar software. We're using it with success on a number of different applications.

    Looking forward to CalDAV support to really allow your users to use the tools of their choosing and not focus on bigtech only.

    Thanks!

  • ianthetechie
    ianthetechie Posts: 3
    Photogenic First Comment
    #4

    I'd like to upvote this as well. We are evaluating Pipedrive right now and unfortunately we also cannot sync our calendars. To echo what has already been said, CalDAV is the industry standard for calendar sync and it applies to others besides FastMail. It would be great to have this.

  • Justin Gregg
    Justin Gregg Posts: 2
    Second Anniversary First Comment
    #5

    If you support CalDAV you would also support all the "others" like Google and M$. Please add CalDAV support.

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 711 COMMUNITY MANAGER
    100 Comments Second Anniversary 25 Likes 5 Answers
    #6

    Hi everyone, this is not in the plans for the very near future. Though I'm happy to convert your question into a feedback post so it is visible by our developers. Be sure to upvote it if you agree, the most popular requests are more likely to become real features :)

  • lemone3
    lemone3 Posts: 4
    Name Dropper First Comment Photogenic
    #7

    @Manuel Oliveira Why? Could you name one good reason not to implement this and make Pipedrive a more versatile and open product?

  • ianthetechie
    ianthetechie Posts: 3
    Photogenic First Comment
    #8

    Upvoted. Put simply, PipeDrive calendar is essentially useless without this. I wall never be able to use your scheduling features without manually entering time blocks. I still can't understand why this isn't a feature; it's basically table stakes in any scheduling product.

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 711 COMMUNITY MANAGER
    100 Comments Second Anniversary 25 Likes 5 Answers
    #9

    Hi @lemone3, it is not up to me to say I'm afraid. You make a good point which I'm bringing to our product teams, though there are many factors that go into a decision of which requests go on to become a feature. I will look into getting a team member to chime in and share more info on this if possible.

  • lemone3
    lemone3 Posts: 4
    Name Dropper First Comment Photogenic
    #10

    @ianthetechie I couldn't agree more.

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