Synching Incoming E-Mail
I think I know how to send e-mail to Pipedrive bei using the generic or deal specific e-mail adress. But this seems to work only with e-mail that I am sending. Incoming e-mail using the same adresses are not shown in Pipedrive. Is this the correct behaviour? Why is it done this way?
Comments
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Hey Frank,
You should setup email sync
Check out this link for detailed instructions on how to set it up - https://support.pipedrive.com/en/article/how-can-i-set-up-the-email-sync
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Boris Tsibelman said:
Hey Frank,
You should setup email sync
Check out this link for detailed instructions on how to set it up - https://support.pipedrive.com/en/article/how-can-i-set-up-the-email-sync
I have tested the feature but I do not like the concept. In PD I need the history of e-mails, but in my inbox are sitting e-mails I have to act upon. If I am done acting, I usually remove the from the inbox. But if I do this with synching enabled, the e-mails get deleted from PD.
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