Best practice advice for Leads or Contacts
Hi Folks. I am new here. A search wasn't successful. My question: what is the best practice for the following case? I have an incoming email because I have cold-emailed her. No contact, no company, no lead, no deal.
The contact replied with a neutral answer like "I am not interested at the moment". I decide that I will reply to her friendly and that I will contact her in 6 months again.
Now my question. What is the best practice in PipeDrive? Shall I create a new contact or a new lead? What is the difference in this case? In both ways, I can create a new activity in 6 months ahead. What is the best way in respect of a clear and clean database? I am not measured by number of leads or contacts.... :-)
Thanks for your advice. Cheers. Karsten