lead or deal? asking for help organizing my data
I have a service business. My clients get to me by various ways. Word of mouth, FB/IG posts, webinars, courses I teach and more. Sometimes the first communication is a phone call which ends after scheduling a meeting(which is actually a sale). Sometimes, it starts with a text message, only asking for advice on a specific issue, and when probed I find out the person asking was not even interested in a meeting at all.
I want to ask how I should organize my data. Right now, each new contact is immediatley added as a person and a DEAL is opened for him. If the first correspondence makes me understand there wont be a sell here I close the deal. If I understand there might be a sale but not yet, I schedule a follow up.
Should I be doing it differently? Should I be adding leads instead of deals? if so- when should those leads turn into deals?