Link Issues

Layci Skog
Layci Skog Member Posts: 5

We sent a campaign out with a registration BUTTON and two other links. The two other links work without a problem. The registration button - if you have a pipedrive account, takes you to a Pipedrive NOT FOUND page vs the link. If you forward the email, the registration button loses functionality. 

Has anyone else had this issue? 

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Comments

  • Juris_34417
    Juris_34417 Pipedrive Team Posts: 15 PIPEDRIVE TEAM
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    edited March 2022 #2

    Hello, @Layci Skog
    Thank you for this question. Unfortunately I will not be able to comment on your question, but I would really like to understand if you had the chance to report this case to our support team? 
    We would like to investigate and give you proper response.

    Thank you! 

  • Layci Skog
    Layci Skog Member Posts: 5
    edited March 2022 #3
    Juris said:

    Hello, @Layci Skog
    Thank you for this question. Unfortunately I will not be able to comment on your question, but I would really like to understand if you had the chance to report this case to our support team? 
    We would like to investigate and give you proper response.

    Thank you! 

    yes, I've been working with support on this. 

    It seems when sent to our entire database it failed. Sending it to a couple of parties, it doesn't fail.