I have deactivated a user...can I assign this license to a new starter?
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Colin Williams
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Please contact Pipedrive support if it asks you to add a new seat even if you have more than 0 seats available.
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Hi Colin,
Yes, if you deactivated only the user (and not the seat), you should be able to add a new user to fill in that spot. Here's an article that explains the difference between users and seats:
https://support.pipedrive.com/en/article/what-is-the-difference-between-a-user-and-a-seatLike Amit mentioned, if you're having any issues with this, please contact our lovely support team via in-app chat or our email (support@pipedrive.com) so that we can check this with you.
Kind regards,
Andreia0
