I have deactivated a user...can I assign this license to a new starter?

Colin Williams

 

Amit Sarda (AmitSarda.xyz)

Please contact Pipedrive support if it asks you to add a new seat even if you have more than 0 seats available.

Andreia Freixo

Hi Colin,

Yes, if you deactivated only the user (and not the seat), you should be able to add a new user to fill in that spot. Here's an article that explains the difference between users and seats:
https://support.pipedrive.com/en/article/what-is-the-difference-between-a-user-and-a-seat

Like Amit mentioned, if you're having any issues with this, please contact our lovely support team via in-app chat or our email (support@pipedrive.com) so that we can check this with you.

Kind regards,
Andreia