API Token/ key on deactivated accounts

Matt Wall
Matt Wall Posts: 1

Hi all, 


Does anyone know how to get the api token and key for deactivated users? 


Thanks in advance 


  • Andreia Freixo
    Andreia Freixo Posts: 190
    100 Comments Pipedrive Team
    edited September 2021 #2

    Hi Matt,

    Thank you for reaching us!

    API keys are deactivated once a user is deactivated, so there's no way to get them.

    However, if you have the credentials for the deactivated user's account, you can activate the user again, log in and retrieve the token.

    Hope this helps!

    Kind regards,