API Token/ key on deactivated accounts

Matt Wall
Matt Wall Posts: 1

Hi all, 

 

Does anyone know how to get the api token and key for deactivated users? 

 

Thanks in advance 

Comments

  • Andreia Freixo
    Andreia Freixo Moderator Posts: 191 PIPEDRIVE CUSTOMER SUPPORT
    Pipedrive Employee
    edited September 2021 #2

    Hi Matt,

    Thank you for reaching us!

    API keys are deactivated once a user is deactivated, so there's no way to get them.

    However, if you have the credentials for the deactivated user's account, you can activate the user again, log in and retrieve the token.

    Hope this helps!

    Kind regards,
    Andreia