How can I add a label to a contact entering through a webform?

Rachelle Black
Rachelle Black Member Posts: 1
edited July 2022 in Sales CRM #1

Hi, I have a webform embedded on my site and want to add a label to people who come through this. Have been unable to work out a simple way to do this that did not end up with me creating 2 contacts. Am hoping someone can point me in the right direction. Thanks

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  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,089 PIPEDRIVE TEAM
    First Anniversary 5 Likes 5 LOLs First Answer
    edited April 2022 #2

    @Rachelle Black do you use the Pipedrive webform or some other third party integration?

  • Jack_4383
    Jack_4383 Member Posts: 2
    edited April 2022 #3

    @Mike van der Valk Hi Mike, I'm having the same issue, I am using the Pipedrive webform 

  • Mike van der Valk
    Mike van der Valk Pipedrive Team Posts: 3,089 PIPEDRIVE TEAM
    First Anniversary 5 Likes 5 LOLs First Answer
    edited April 2022 #4

    Hi @Jack 

    Unfortunately, it's not possible to use the "label" field yet, however the best what you can do is use the Prefix option that you can set in the webform itself like show here: 

    image

    This way you can still set some aligned way to recognize incoming data from the web forms.

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