How can I add a label to a contact entering through a webform?

Rachelle Black
Rachelle Black Posts: 1
edited July 28 in Sales CRM #1

Hi, I have a webform embedded on my site and want to add a label to people who come through this. Have been unable to work out a simple way to do this that did not end up with me creating 2 contacts. Am hoping someone can point me in the right direction. Thanks

Comments

  • Mike van der Valk
    Mike van der Valk Posts: 4,376 PIPEDRIVE PRODUCT MANAGER
    2500 Comments 25 Likes Second Anniversary First Answer
    edited April 29 #2

    @Rachelle Black do you use the Pipedrive webform or some other third party integration?

  • Jack_4383
    Jack_4383 Posts: 2
    edited April 29 #3

    @Mike van der Valk Hi Mike, I'm having the same issue, I am using the Pipedrive webform 

  • Mike van der Valk
    Mike van der Valk Posts: 4,376 PIPEDRIVE PRODUCT MANAGER
    2500 Comments 25 Likes Second Anniversary First Answer
    edited April 29 #4

    Hi @Jack 

    Unfortunately, it's not possible to use the "label" field yet, however the best what you can do is use the Prefix option that you can set in the webform itself like show here: 

    image

    This way you can still set some aligned way to recognize incoming data from the web forms.