"Caller ID from incoming Calls" does not work if phone is locked
In my Android phone, I have set up the preference "Caller ID from incoming Calls" in my Pipedrive App, to receive contact info from incoming calls.
When I receive an incoming phone call on my Android (OnePlus Nord), if my phone is unlocked I get that contact info.
However, if my phone is locked, I do not get any pipedrive info. This is very annoying because usually when I get an incoming call, my phone is locked; so the feature of Caller ID from incoming calls is kind of useless.
Just to be safe, I have removed the battery control from Android, so the app should not be getting killed in the background.
- Am I doing something wrong?
- Are there any workarounds? Like using another system (I'd rather avoid a VoIP system)?
- Would this work on iPhone?
Director of Product & Software @ kodit.io