API - A deals history
I am not too sure how others may do this but we have found some issues when mapping a deal's historic performance.
This includes how a deal moves along each stage and to and from each pipeline. As I am sure many use Pipedrive across multiple teams, it was our ambition to track how deals move along each stage, the duration in each stage and this would add a new row to a table. However Pipedrive's current API only follows its journey forwards, if for some reason the deal moves back then it is not possible to track via API.
I had the case a deal was in stage 41 then moved back to stage 5 and the API data would not show this in the historical item.
I am sure mapping how deals move around each users environment can be useful.
As a current workaround I added automation to update a deal field which would add the current date when a specific action occurs, this can then be grabbed by API.
Comments
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Hey Andrew,
Try reposting this in https://devcommunity.pipedrive.com/
You'll likely have more luck there.
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