API - A deals history

Andrew Bennett
Andrew Bennett Member Posts: 1 VERIFIED MEMBER

I am not too sure how others may do this but we have found some issues when mapping a deal's historic performance. 

This includes how a deal moves along each stage and to and from each pipeline. As I am sure many use Pipedrive across multiple teams, it was our ambition to track how deals move along each stage, the duration in each stage and this would add a new row to a table. However Pipedrive's current API only follows its journey forwards, if for some reason the deal moves back then it is not possible to track via API. 

I had the case a deal was in stage 41 then moved back to stage 5 and the API data would not show this in the historical item. 

I am sure mapping how deals move around each users environment can be useful. 

As a current workaround I added automation to update a deal field which would add the current date when a specific action occurs, this can then be grabbed by API. 

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