Required fields when moving deal to new stage

Hanna Homb Reistad
Hanna Homb Reistad Member Posts: 6 VERIFIED MEMBER
Second Anniversary Name Dropper First Comment
edited May 21 in Sales CRM #1

image

Do anyone else experience getting this pop-up message when they move a deal to a new stage despite the required fields being filled out already? Is this a bug? 

I get the point of the pop-up when there are required fields you actually must fill out to move to the next stage, and appreciate that you can fill them out then and there. However, the pop-up message confuses the user when the fields are already filled out.  

 

 

617ba296642454138b7763d9_43261.png

Tagged:

Answers

  • Amit Sarda (AmitSarda.xyz)
    Amit Sarda (AmitSarda.xyz) Member Posts: 1,626 VERIFIED MEMBER
    Fifth Anniversary 1000 Comments 250 Likes 25 Answers
    edited November 2021 #2

    Looks like a bug. The unfilled fields should show up in the popup.

  • Irina Iglesias
    Irina Iglesias Admin, Pipedrive Team Posts: 58 PIPEDRIVE TEAM
    Fourth Anniversary 10 Comments First Answer Name Dropper
    edited November 2021 #3

    Hello @Hanna Homb Reistad 

    We are sorry you are having this issue. If it still happens after clearing caches and cookies from the browser you are using, please reach out to our support via chat or email to support@pipedrive.com as we would need to check it. 

     

    Thank you.  

This discussion has been closed.

Categories