Timezones for cold calling?
Is anyone able to separate calls by timezone for cold calling campaigns?
Comments
-
@Ralph Tommaso curious to see what the community will answer here, but do you mean that you know what timezone your customers are in? You could potentially store that info in a custom field.
0 -
My team struggles with this also. We have been unable to find a solution.
Pipedrive only seems to rely on the time zone, and does not accommodate the time zone the activity is scheduled in.
0 -
What I did was make 3 filters listing all est states, then central/mountain then Pacific then call thru them consecutively
I know other crm have timezone detecting based on phone number or address.
Was curious if Pipedrive had something like that in development
0 -
Okay so what you'd like to know when you have a phone number, is what timezone this person is in? I assume it's a lead you don't know yet and not a customer that you can ask where they are based?
0 -
Mike van der Valk said:
Okay so what you'd like to know when you have a phone number, is what timezone this person is in? I assume it's a lead you don't know yet and not a customer that you can ask where they are based?
Ideally we can add this as a filter "point" so that I can reference only leads where it is between 9am and 5pm in their local time zone, using it in a cold calling campaign
0 -
Mike van der Valk said:
Okay so what you'd like to know when you have a phone number, is what timezone this person is in? I assume it's a lead you don't know yet and not a customer that you can ask where they are based?
Gotcha, we can't do it automatically, I'll share your feedback. For now it's best to add a custom field for it, store it there manually in case you know/find out and then you can also filter on the content in that custom field: https://www.pipedrive.com/en/academy/courses/get-started-with-the-basics/chapters/custom-fields-and-filtering?ref=academy_search_result
Hi, check out this free video in #pipedrive-academy to improve your CRM and sales skills. I found it really useful and thought youu2019d enjoy it too. #pipedrive #CRM #sales https://www.pipedrive.com/en/academy/en/academy/courses/get-started-with-the-basics/chapters/custom-fields-and-filtering0 -
Mike van der Valk said:
Okay so what you'd like to know when you have a phone number, is what timezone this person is in? I assume it's a lead you don't know yet and not a customer that you can ask where they are based?
IMO Timezone should be a boilerplate field in Pipedrive, as it is so essential to the sales process.
@Mike van der Valk I think this would be solved using my suggestion here:
@Ralph Tommaso please +1 the above link.
0 -
Kendra Davies said:
My team struggles with this also. We have been unable to find a solution.
Pipedrive only seems to rely on the time zone, and does not accommodate the time zone the activity is scheduled in.
@Kendra Davies will you +1 this idea here, about adding timezone as a boilerplate field?
0
