Intermittent Leads transfer from Facebook.

Hi. We have noticed in the last two weeks that leads from Facebook have been transferring into Pipedrive intermittently.  Has anyone else had this problem? We also noticed that Facebook appears to have tightened up its security with repeated requests to change password. Are these two observations linked in terms of problem resolution?


  • Kreete K
    Kreete K Moderator Posts: 232 PIPEDRIVE CUSTOMER SUPPORT
    100 Comments 5 Answers Second Anniversary 5 Likes
    edited November 2021 #2

    Hi Adam!

    We do not have a specific known issue at the moment. Please reach out to our Support team via in-app chat or email [email protected] so our agents could check examples and see if we can find any connections. 

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited November 2021 #3

    Are you using zapier to move the lead from FB to pd?