Intermittent Leads transfer from Facebook.

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Adam page_55486
Adam page_55486 Member Posts: 1
edited June 2022 in Apps and Integrations #1

Hi. We have noticed in the last two weeks that leads from Facebook have been transferring into Pipedrive intermittently.  Has anyone else had this problem? We also noticed that Facebook appears to have tightened up its security with repeated requests to change password. Are these two observations linked in terms of problem resolution?

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  • Kreete K
    Kreete K Pipedrive Team Posts: 355 PIPEDRIVE TEAM
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    edited November 2021 #2
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    Hi Adam!

    We do not have a specific known issue at the moment. Please reach out to our Support team via in-app chat or email support@pipedrive.com so our agents could check examples and see if we can find any connections. 

  • Boris Tsibelman
    Boris Tsibelman Member Posts: 845
    5 Likes First Anniversary First Answer Combo Breaker
    edited November 2021 #3
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    Are you using zapier to move the lead from FB to pd?