Intermittent Leads transfer from Facebook.

Adam page_55486
Adam page_55486 Member Posts: 1
edited June 2022 in Apps and Integrations #1

Hi. We have noticed in the last two weeks that leads from Facebook have been transferring into Pipedrive intermittently.  Has anyone else had this problem? We also noticed that Facebook appears to have tightened up its security with repeated requests to change password. Are these two observations linked in terms of problem resolution?

Comments

  • Kreete K
    Kreete K Pipedrive Team Posts: 356 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper
    edited November 2021 #2

    Hi Adam!

    We do not have a specific known issue at the moment. Please reach out to our Support team via in-app chat or email [email protected] so our agents could check examples and see if we can find any connections. 

  • Boris Tsibelman
    Boris Tsibelman Member Posts: 851 PIPEDRIVE TEAM
    5 Likes Premier Solution Provider First Anniversary First Answer
    edited November 2021 #3

    Are you using zapier to move the lead from FB to pd?