Add time (Hours) to a Deal
I know you can add revenue to a Deal and this is reported in Insights - which is amazing and simple. But is there a way to add time (hours) to a Deal to go through a particular pipeline?
My business has a maximum capacity on the number of clients it can service to ensure that there is time to meet their service obligations. I'd like to track this in the same way as revenue inside Pipedrive to achieve a sweet point. Any ideas?