Concerning pipe drive activity status change in second account

Andrius Vinkevicius
edited May 30 in Sales CRM #1

Hello we are using pipe drive on two accounts for me and my father, on my account when I change my activity from done or make date up to next week it changes from red to grey or green instantly where in my father account it does not change so and he have to refresh each case separately to see change in activity, basically stays red if he does not refresh browser manually, which makes lot of confusion for him. Is there any way to fix it? Thank you 

Comments

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 602 COMMUNITY MANAGER
    100 Comments 5 Answers 5 Likes Community Manager
    edited December 2021 #2

    Hello @Andrius Vinkevicius  please reach out to our Support team who will be able to quickly help you with questions regarding any technical issues that are specific to your account.

    For urgent or technical issues Support is always the most adequate and quickest channel of communication, as the Community is more focused on exchanging knowledge, best practices and ideas. Thank you!