Google Tag Manager and Pipedrive forms. Still no? Or any worarrounds?

Taras
Taras Member Posts: 3
First Comment
edited July 2022 in Apps and Integrations #1

Hey community,

I tried to track pipedrive form submission with GTM but seems like I got stuck.

  1. No way to trigger event with visible element when 'thank you' message occurs. GTM hear zero events in pipedrive iframe. I tried to get a class #app > div > div > div > div > div
  2. No way to trigger with GTM;s auto listener
  3. No way to insert GTM\s code and data layer push into the form
  4. No way to track conversion with thank-you-page url - because everything is happening in a one frame 
     

Any workarrounds with pipedrive forms to make them talk to GTM?

Answers

  • Marc Ewbank
    Marc Ewbank Member Posts: 6
    edited February 2022 #2

    I have the same issue and even consider to change CRM. Till now I use Contact Form 7 in WP and Advanced Form Integration (AFI) to link with Pipedrive. You have only to include the Pipedrive API in AFI. The field to be uploaded by AFI can be selected in AFI itself via interface in WP.

    • Easy to use 
    • You can customise and have many forms
    • No impact on your branding

    Tag are on the Website Contact forms.

  • Taras
    Taras Member Posts: 3
    First Comment
    edited January 2022 #3

    I have the same issue and even consider to change CRM. Till now I use Contact Form 7 in WP and Advanced Form Integration (AFI) to link with Pipedrive. You have only to include the Pipedrive API in AFI. The field to be uploaded by AFI can be selected in AFI itself via interface in WP.

    • Easy to use 
    • You can customise and have many forms
    • No impact on your branding

    Tag are on the Website Contact forms.

    thank you
    do you mean this one https://advancedformintegration.com/?

  • Marc Ewbank
    Marc Ewbank Member Posts: 6
    edited January 2022 #4

    I have the same issue and even consider to change CRM. Till now I use Contact Form 7 in WP and Advanced Form Integration (AFI) to link with Pipedrive. You have only to include the Pipedrive API in AFI. The field to be uploaded by AFI can be selected in AFI itself via interface in WP.

    • Easy to use 
    • You can customise and have many forms
    • No impact on your branding

    Tag are on the Website Contact forms.

    yep 

  • Marc Ewbank
    Marc Ewbank Member Posts: 6
    edited January 2022 #5

    I have the same issue and even consider to change CRM. Till now I use Contact Form 7 in WP and Advanced Form Integration (AFI) to link with Pipedrive. You have only to include the Pipedrive API in AFI. The field to be uploaded by AFI can be selected in AFI itself via interface in WP.

    • Easy to use 
    • You can customise and have many forms
    • No impact on your branding

    Tag are on the Website Contact forms.

    And the AFI support was for me really top!

  • Stefano_67869
    Stefano_67869 Member Posts: 2
    edited January 2022 #6

    We are doing the same we are going to change CRM, not suitable for advance marketing effort.

  • Akhil_Supermeet.ai
    Akhil_Supermeet.ai Member Posts: 67
    First Anniversary Name Dropper First Comment Photogenic
    edited June 2022 #7

    Hi @Taras ,

     

    Would love to hear about the best solution you found in this case!.

     

    Thanks.

  • Sami People Vox
    Sami People Vox Member Posts: 12
    First Comment Photogenic Name Dropper

    Any update ? @Pipedriveadmin

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 949 COMMUNITY MANAGER
    First Anniversary 5 Insightfuls 5 Likes First Comment

    Hi @Taras, at the moment Pipedrive web forms do not support tracking in that way, but the feedback has been noted!

    As a workaround, you can direct the form submission to a custom thank you page and add the tracking to that page.

  • Shuvashish
    Shuvashish Member Posts: 1
    First Comment

    Hi all, Is there any work arround to track pipe drive forms with Google Tag Manager? Still No clue.

    Thanks

  • thepaulo
    thepaulo Member Posts: 2
    First Comment

    Has this been solved? Being able to use GTAG is essential for most marketing efforts. And directing to a separate URL does not work well for our use case.

  • Sami People Vox
    Sami People Vox Member Posts: 12
    First Comment Photogenic Name Dropper

    Use gravityform instead.

    Put an Hiddenfield (with autocomplete on) for each : gclid (gclid_field) / utm_source / utm_campaign.

    Ad use Make/integromat or in a more limited way (but easier for most marketers) Zapier.

    It's the best way to do everything you want :)