iPhone app crashes

Alberto_65906
Alberto_65906 Posts: 1
edited July 13 in Sales CRM #1

I'm new to pipedrive and I'm testing the product to see if It's what my company needs.

 

So far It looks great, but I installed the iOS app on my iPhone and It instantly crashes; It just shows the splasher and closes right away.

 

Does anyone have the same issue? How often is the app down, and how long does it usually take for it to be fixed?

 

Thanks in advance,

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Comments

  • Andreia Freixo
    Andreia Freixo Moderator Posts: 191 PIPEDRIVE CUSTOMER SUPPORT
    Pipedrive Employee
    edited January 12 #2

    Hi Alberto,

    Would you kindly reach out to our lovely support so we can check this further with you? There are also some troubleshooting steps in this article you might want to try out.

    Thank you!

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,033
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited January 12 #3

    Try deleting and reinstalling the app to make sure you have the latest version