Hubspot Marketing and Pipedrive

Paul McKenna
Paul McKenna Member Posts: 57
First Comment
PIPEDRIVE USER
edited July 2022 in Apps and Integrations #1

Hi all,

Has anyone on here successfully integrated the Hubspot marketing suite with Pipedrive?

What are the pro's & cons? What functions don't quite work etc.

Comments

  • Andrus Purde
    Andrus Purde Member Posts: 123
    First Anniversary 5 Likes First Comment Name Dropper
    PIPEDRIVE TEAM
    edited March 2022 #2

    The Hubspot Operations Hub product works well for syncing contacts from PD to HS or vice versa. When data is added or changed in one tool, this is updated in the other. 

    Where this solution falls short is syncing back marketing engagement from Hubspot into Pipedrive. things like email opens, clicks, unsubscribes, etc. We at Outfunnel are working on covering this missing piece, you're welcome to sign up for early access here

  • Andrus Purde
    Andrus Purde Member Posts: 123
    First Anniversary 5 Likes First Comment Name Dropper
    PIPEDRIVE TEAM
    edited March 2022 #3

    The Hubspot Operations Hub product works well for syncing contacts from PD to HS or vice versa. When data is added or changed in one tool, this is updated in the other. 

    Where this solution falls short is syncing back marketing engagement from Hubspot into Pipedrive. things like email opens, clicks, unsubscribes, etc. We at Outfunnel are working on covering this missing piece, you're welcome to sign up for early access here

    Quick update: our Pipedrive - HubSpot Marketing integration is live now  

  • @Andrus Purde Hello! I've tested the Outfunnel feature but unfortunatelly not all email enagement was recorded in Pipedrive, do you happen to know if there are some limits? Also, Outfunnel has updated plans and pricing and now the email engagment is under the professional plan, I was wondering if your're planning to offer only this feature? We won't pay for a professional plan to only use the email enagement record feature. Or do you know which other tools in the market might offer only this feature? Thanks!

  • Andrus Purde
    Andrus Purde Member Posts: 123
    First Anniversary 5 Likes First Comment Name Dropper
    PIPEDRIVE TEAM
    edited November 2022 #5

    Hi there @Urban Sports Club Campaigns !

    Sorry to hear you had issues recording email engagements! Found the ticket and will follow up via support chat.

  • MaxBounty
    MaxBounty Member Posts: 1
    First Comment

    Integrate HubSpot with Pipedrive is quite easy just have it look:

    Select Pipedrive and you'll go to the integration page. Click the Install app button, and HubSpot will prompt you for approval to proceed with the integration. Click on Connect to Pipedrive. If you are still unable to integrate by using these steps then you can use this LINK for integration.

  • @MaxBounty Yes, we have already installed this native integration, but is quite limited depending on the business case. Happy to share with you all the issues we've encountered. The issue raised here is about being able to see email activity (open, clicks, unsubscribes, etc.) from Hubspot in Pipedrive, you'll need a third party tool to see this.

  • Andrus Purde
    Andrus Purde Member Posts: 123
    First Anniversary 5 Likes First Comment Name Dropper
    PIPEDRIVE TEAM

    Hey @Urban Sports Club Campaigns - did you receive the message that I sent via support channel (Intercom)? Or have you found another solution already?

  • @Andrus Purde I've replied via email, did you recieve it? Still looking for a solution, Thank you!