Email Signature with image - receiver not seeing an image

Jana_60424
Jana_60424 Member Posts: 2 VERIFIED MEMBER
edited July 2022 in Sales CRM #1

Hi, 

I have updated my email signature in Pipedrive and it contains an image. I can nicely see it when drafting an email in Pipedrive. 

When I send it, the receiver is not able to see the image in the signature. 

The image used is jpeg, I tried gif too, but no help. 

image

 

Anyone can help?

95121_signature.GIF
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Comments

  • Irina Iglesias
    Irina Iglesias Pipedrive Team Posts: 50 PIPEDRIVE TEAM
    Fourth Anniversary 10 Comments Name Dropper Photogenic
    edited February 2022 #2

    Hello @Jana 

    Please reach out to our support using the chat or by email to support@pipedrive.com to check this further. It might be the case that we need to adjust the signature on our end but would be important to check all details. 

     

    Thank you! 

  • Jana_60424
    Jana_60424 Member Posts: 2 VERIFIED MEMBER
    edited February 2022 #3
    Irina Iglesias said:

    Hello @Jana 

    Please reach out to our support using the chat or by email to support@pipedrive.com to check this further. It might be the case that we need to adjust the signature on our end but would be important to check all details. 

     

    Thank you! 

    Thanks! 

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