Email Signature with image - receiver not seeing an image

Jana_60424
Jana_60424 Posts: 2
edited July 2022 in Sales CRM #1

Hi, 

I have updated my email signature in Pipedrive and it contains an image. I can nicely see it when drafting an email in Pipedrive. 

When I send it, the receiver is not able to see the image in the signature. 

The image used is jpeg, I tried gif too, but no help. 

image

 

Anyone can help?

95121_signature.GIF
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Comments

  • Irina Iglesias
    Irina Iglesias Moderator Posts: 37
    10 Comments Pipedrive Team
    CUSTOMER SUPPORT
    edited February 2022 #2

    Hello @Jana 

    Please reach out to our support using the chat or by email to [email protected] to check this further. It might be the case that we need to adjust the signature on our end but would be important to check all details. 

     

    Thank you! 

  • Jana_60424
    Jana_60424 Posts: 2
    edited February 2022 #3
    Irina Iglesias said:

    Hello @Jana 

    Please reach out to our support using the chat or by email to [email protected] to check this further. It might be the case that we need to adjust the signature on our end but would be important to check all details. 

     

    Thank you! 

    Thanks! 

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